Post by account_disabled on Dec 30, 2023 5:55:25 GMT
Bangkok (January 9, 2020) – Thai Samsung Electronics Company Limited reveals its service policy in 2020. Aiming to create a new standard in after-sales service. To continue the 'determination' and deliver the best service experience to consumers, along with organizing 2 competitions "Samsung Smart Service Contest" and "JIG Contest" to push the capabilities of employees. Focus on developing all-round skills including promoting new innovations To be applied to serve Samsung customers nationwide, Mr. Jedu Park, Head of Customer Service of Southeast Asia and Oceania, Samsung Electronics Co., Ltd. said, “To reinforce our leadership in creating the best experience for customers. We are committed to operating according to 3 main policies that have been set for 2020: 1.Customer.
First, developing services by looking at customer needs as important. 2.Superior Job Function Email Database Operation, operating through operational steps that perfect Ready to strengthen services that are Samsung's strengths. 3. Excellent Performance, delivering the best to customers. by every employee iq657f1cc0dadb5bc4a1e805e4451843f6 (Person in the picture) Mr. Jung Sung Park (left), Director of Customer Service, Thai Samsung Electronics Co., Ltd. and Mr. Jedoo Park (right), Head of Customer Service. Southeast Asia and Oceania, Samsung Electronics Co., Ltd. “Samsung has developed a platform for various additional services. For all customers, such as Galaxy Butler for all Samsung mobile phones or Premium Service for electrical appliances. Including expanding branches to make it easier for customers to access services. and bringing in technology to improve the service model to suit customer needs, such as the SWAT application.
that allows customers to follow the technician's journey in real time or booking a repair appointment through the online system Samsung Members and At Your Service, etc.,” Mr. Jung Sung Park, Director of Customer Service, Thai Samsung Electronics Company Ltd. said more about Samsung Service in order to continue the intention of continuously improving service to customers. along with upgrading the working procedures of Samsung employees Service to the next level Samsung has organized two service competitions. Such as the "Samsung Smart Service Contest" which is being held regularly for the 6th time. To find the best employees in 5 main categories from more than 253 contestants, including mobile phone repair technicians Digital TV repair technician, video and audio technician, electrical appliance repair technician Receptionist and Galaxy Consultant with the goal of inspiring the contestants to improve their skills and service skills
First, developing services by looking at customer needs as important. 2.Superior Job Function Email Database Operation, operating through operational steps that perfect Ready to strengthen services that are Samsung's strengths. 3. Excellent Performance, delivering the best to customers. by every employee iq657f1cc0dadb5bc4a1e805e4451843f6 (Person in the picture) Mr. Jung Sung Park (left), Director of Customer Service, Thai Samsung Electronics Co., Ltd. and Mr. Jedoo Park (right), Head of Customer Service. Southeast Asia and Oceania, Samsung Electronics Co., Ltd. “Samsung has developed a platform for various additional services. For all customers, such as Galaxy Butler for all Samsung mobile phones or Premium Service for electrical appliances. Including expanding branches to make it easier for customers to access services. and bringing in technology to improve the service model to suit customer needs, such as the SWAT application.
that allows customers to follow the technician's journey in real time or booking a repair appointment through the online system Samsung Members and At Your Service, etc.,” Mr. Jung Sung Park, Director of Customer Service, Thai Samsung Electronics Company Ltd. said more about Samsung Service in order to continue the intention of continuously improving service to customers. along with upgrading the working procedures of Samsung employees Service to the next level Samsung has organized two service competitions. Such as the "Samsung Smart Service Contest" which is being held regularly for the 6th time. To find the best employees in 5 main categories from more than 253 contestants, including mobile phone repair technicians Digital TV repair technician, video and audio technician, electrical appliance repair technician Receptionist and Galaxy Consultant with the goal of inspiring the contestants to improve their skills and service skills